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Family help, kids’ world & family controls

Children get their own television.

Not the adult list with things taken away. A child’s profile opens a different app: their films and their channels as animals, under a sky they pick. Parents get bedtimes, allowances, a week’s chart for each child and one PIN that works on every TV and phone in the house. And with Family help, you can look after a relative’s television in another home from your phone.

Premium More than one profile and the kids’ world come with Premium. Basic has one profile.

The kids home screen on the Snow day sky: a greeting for Mia, and the channels as animals -- a bear, a cat, a bunny and a mouse, each with the channel's logo for a face.
The kids’ world
3 kinds of profileadult, teen and child
6 animalsbear, cat, bunny, mouse, frog and puppy
6 skiesor a different one every day
1 PINfor every TV and phone in the household
NewFamily help

Look after Mom’s TV from your phone, even from another country.

Your mother lives abroad and her playlist has stopped working again. With Family help, her TV shows a short code, you type it on your phone, and you see her profiles, choose which provider each one uses, and send her a new provider login. Her TV applies it by itself. Nobody has to talk her through the remote on a phone call.

  1. 1Maria’s TV, in her home

    She shows a code

    On her TV, Settings › Account & profiles, then Get a code: six characters, good for 30 minutes and for one person. Her phone can make one too.

  2. 2Mike’s phone, anywhere

    You set it up

    In the phone app, Settings › Family help, type her code. You see her profiles, choose which providers each one uses, and add a provider for her: an Xtream Codes login or an M3U playlist.

  3. 3Back on Maria’s TV

    Her TV does the rest

    The login is locked on your phone for her devices alone. Her TV opens it and applies the change within about two minutes of being on, and her channels, guide, films and series follow.

Encrypted end to end

Each provider login is sealed on your phone with her devices’ own public keys (ECDH and AES‑GCM). TiviDeck’s servers pass it along but cannot read it.

Her TV, her say

You stay in your own household and never count as one of her devices. Her TV lists who helps her household, and she can remove a helper at any time.

Talk it through

A thread of messages between you and her household, on her TV, your phone and tivideck.com: “It works now”, “Please call me”. Only her household and you can read it, and removing a helper deletes it.

What it does not do

A helper does not create, rename or delete her profiles, and does not change her parental rules. Family help sets up providers, and which provider each profile uses.

Step by step in Help → On Android TV, Google TV, Fire TV and the Android phone app today, and in the iPhone app when it arrives.
Who’s watching

A profile for everyone in the house

Each profile keeps its own favorites, history, watchlist, Continue watching and look. Switching is one press. Grown-up profiles ask for the PIN; a child’s does not, because a child should never be locked out of their own television.

  • Adult, teen and child profiles, each set up for its age
  • Profiles follow the household to every linked TV and phone
  • Providers per profile: choose which providers each profile uses, and its channels, guide, sports, films and series come only from those — Grandma sees her provider, the children see theirs
  • Set it on the TV by holding OK on a profile, on the phone under Settings › Profiles, or for a relative’s household with Family help
The Who's watching screen showing an adult profile, a child profile named Mia, and Add profile.
Who’s watching
The kids’ world

A different app, built for them.

No menu rail, no settings, no guide, no search box with the whole playlist behind it. A greeting, what they were watching, their films, and their live channels as animal-shaped cards with each channel’s logo for a face. Only what a parent allowed is there, and nothing else can be reached: not by searching, not by a channel number.

The kids home screen under the sea, scrolled to the animal-shaped channel cards, each with the channel's logo for a face.
Their channels are animals. A bear, a cat, a bunny, a mouse, a frog and a puppy.
The Pick a sky chooser: sunny day, night sky, balloons, under the sea, snow day and space, plus Every day different.
Change the sky. Sunny day, night sky, balloons, under the sea, snow day or space, all animated, or Every day different.
The kids home screen on the Space sky, a ringed planet and a rocket: Hello, Mia, and the channels as animal-shaped cards.
Space, with a rocket that flies across it.
The kids home screen on the Under the sea sky, fish and bubbles: Hello, Mia, and the channels as animal-shaped cards.
Under the sea, with fish swimming past.
  • The only two buttons are Change the sky and Grown-ups, and Grown-ups asks for the PIN
  • A parent decides whether trailers play in the kids’ world, and whether the room makes its soft sounds
  • No chat. The Caveman Room is for adult profiles only
  • No adult categories, in the kids’ world or in a child’s history
Family controls

Rules a parent actually sets.

Not one blunt switch. Every rule belongs to one child’s profile, sits behind the parental PIN, and applies on every TV and phone in the household.

Bedtime

Set when the television sleeps and when it wakes, including a bedtime that crosses midnight. At bedtime the TV stops being available to that profile, with a screen that explains itself kindly, instead of becoming an argument.

Daily allowance

How long each day: one figure for weekdays, another for Saturday and Sunday, and, if you want, a different figure for any single day of the week. When the time is up, the session ends on its own.

Allowed and blocked

Choose the channels and categories a child may open, and the cartoons, films and series, chosen independently of the adult profile. Lock whole categories behind the PIN.

What the rules stopped lists anything the child asked for and was refused, so one rule can be loosened for the thing that matters.

The week, day by day

Each child’s page in the app has a chart of This week, day by day, with today’s allowance used, the bedtime, favorites and what they have been watching. It is in the app, behind the PIN, not an emailed report.

Watching now, and pause

From another TV or a phone, see what each profile is watching right now. Pause a child’s television when it needs to stop, and allow it again later.

A message to one child

Write a line to one child’s profile, such as Ten minutes, then bed. It appears on whichever television they are watching, or waits until they next choose their profile.

The parental PIN

Four digits, the same on every screen

One 4-digit PIN guards the household. Set it once and it is the same on every TV and phone that has joined, so a child cannot find the one box where the rules do not apply.

  • Getting out of a child’s profile needs the PIN, and so does anything that would widen what they can reach
  • The same PIN guards grown-up profiles and locked categories
  • Forgotten? Reset it from the phone with the phone’s own screen lock, or with the recovery code
  • Wrong tries meet a waiting period, so guessing does not work
The parental controls PIN pad with an I forgot the PIN option.
The parental PIN
On the phone too

The same household, the same rules.

The phone app has the same profiles and the same kids’ world: their films, their channels as animal-shaped cards, Change the sky and Grown-ups. A grown-up can send a message, check what is on in the next room, and reset a forgotten PIN from the phone.

The Who's watching screen on the phone: Alex, marked Teen, Me, and Mia, marked Kids, with Add and Manage profiles buttons.
Who’s watching
The kids' world on the phone with balloons over a warm sky: Hello, Mia, Change the sky and Grown-ups buttons, a Movies row and Live TV channels as animal-shaped cards.
The kids’ world
How it compares

Family controls, shipped today.

TIVRA’s roadmap lists profiles as “exploring” and a parental PIN with blocked categories as “next in queue”, as of October 2026. In TiviDeck they are in the app now. More rows on Compare.

 
TiviDeck
TIVRA
Profiles
Adults, teens and children
Listed as exploring
Parental PIN
Yes, one PIN for every TV and phone in the household
Listed as next in queue
Kids’ world
Yes
Not listed
Bedtimes and daily allowances
Yes
Not listed
Premium · 7 days free

Give the children their own television.

Profiles for the whole house and the kids’ world come with Premium: Family is $14.99 once, for life, on five TVs and phones. Every new household starts with seven days free.