Each card names the exact place in the app and links to the manual for the full screen-by-screen version. Still stuck? Write to us: a person reads it.
Long addresses are easier typed from your phone. On the phone app, the same form is under Add a provider.
Providers in the manual →A playlist brings live channels. If your provider gave you a separate guide address, add it as your own XMLTV guide.
Providers in the manual →Paste it exactly as your provider wrote it. On the phone app, the same choice is under Add a provider.
Which login do I have? →A NAS share’s video files become the household’s Movies and Series, with episodes gathered into seasons. Direct URL adds one stream address as a single channel.
Providers in the manual →Your guide is added to your provider’s, never used in its place: it fills the channels the provider left blank. The page says what a large guide costs your box in memory before you commit. Premium.
Empty guide checklist →Your account holds your Premium and your setup. Every TV and phone linked to it gets both. Linking always takes two devices: one shows its code, the other types it.
It does not matter which device shows the code and which one types it: TiviDeck puts both in the account that has Premium. If both devices already have Premium or other devices, it says so. On one of them choose Unlink this device first, then type the code again.
Your providers, profiles, favorites, lists, Continue watching, settings and the PIN then follow you. Provider logins travel encrypted, so the other device does not ask for them again.
The phone in the manual →My account lists every TV, phone and browser in your account. Any TV or phone in it can remove a device, behind the parental PIN, and so can tivideck.com/household.
Removing a device frees its place for the next TV or phone you link. When the account is full, the new device is told so, and where to make room.
Your account in the manual →The child’s profile then opens the kids’ world. Premium.
The kids’ world and controls →From a linked phone, reset it with the phone’s own screen lock. On a TV, enter its 10-digit recovery code at the PIN prompt to choose a new PIN; parental controls can make one once you are in.
The PIN in the manual →On the TV, Settings › Storage & recording › Backup & restore writes one file with your providers and their sign-ins, profiles, favorites, looks, the remote and the PIN. A copy also goes to Downloads › TiviDeck, so it survives an uninstall.
On a new or reinstalled box, the welcome screen’s Restore my setup brings it back. Choose Link to my account first: it is the only way that brings back your Premium too. The other ways (restore a Google Play purchase, pick a backup, or Restore from my phone) bring back settings only; link the device afterwards for Premium.
Backup in the manual →Settings › TV guide › Your lineup finds your networks and puts them on familiar numbers: locals from 2, news in the 100s, sports in the 200s, and so on. Press OK on a channel there to change its number.
To rename one channel or give it your own number, choose Rename in its options. Type the number on the remote and it tunes.
Your lineup in the manual →The login is sealed on your phone for their devices only, and their TV applies the change within about two minutes of being on. Family help does not link a device or share Premium: you stay in your own account. They can remove you from the same page on their TV or phone; Stop helping leaves on your side. A helper cannot create, rename or delete profiles, or change parental rules.
Family help, explained →On the TV, hold OK on a profile in Who’s watching and set Providers this profile uses. On the phone, open Settings › Profiles and choose the profile.
The profile’s channels, guide, sports, films and series then come only from those providers. With every provider on, it sees them all. Premium.
Providers per profile →Start it from a channel’s sheet (Add to multi-view), from the player’s options, or from your remote’s own key. Press Right past the last tile to add one, Left past the first to take one away.
TiviDeck checks the box’s memory and how many videos its decoders can play at once, and offers only what it can draw: up to eight on a Shield, fewer on a small stick. Each tile is one connection to your provider.
Why the box decides →From the guide, highlight a program and choose Record for that showing or every showing. In the player, the record button starts it, and the same button stops it.
A series rule keeps the last few episodes or every one. A recording reaches back to the start of the program from the live buffer. Find them under Recordings in the menu rail. Premium.
Timeshift and recording →Channels that keep catch-up are marked in the guide, with how many days they keep. Hold OK on the program, then press Left to walk back. On the phone, the guide’s Catch up button does it.
How far back depends on your provider’s archive. Premium.
The guide in the manual →Open Favorites in Live TV, or from a playing channel press Left twice: the guide slides in, then its categories, with Favorites near the top. Hold OK on a channel, then move it with Up and Down. The order is the household’s, so the guide, Home and the phone follow it. Your own lists move the same way.
At the bottom of a list, Down goes back to the top: on the last channel or the last category, one more press lands on the first.
The Previous channel button, or your remote’s own Last key, flips back at once and lines up your last six channels along the bottom.
Live TV in the manual →To update, do the same again; your settings stay.
Every step at tivideck.com/get →Plans are paid once, so no card is kept on file. To go from Personal to Family, open Settings › Premium in the app, or tivideck.com/household, and choose Upgrade: you pay the difference, $4.99.
Premium in the manual →There is nothing to cancel: a plan is paid once and never renews, and there are no monthly or yearly plans. If you never buy one, TiviDeck keeps working as Basic after the trial, and your other providers stay saved for when you come back.
Free after the 7-day trial: one provider, its own guide, one profile, live TV, films, series and search, with short local spots before on-demand titles.
Premium adds the Sports Hub, more providers and guides, more profiles and the kids’ world, pause and catch-up, recordings, multi-view, keeping films, sync and your own artwork, with no advertising.
Personal: 2 devices, $9.99 once. Family: 5, $14.99 once, and Personal moves up to Family for $4.99. Family can add devices at $2.99 once each, up to 10. The 7-day trial, and Basic after it: 2.
TVs and phones both count. Signing in on tivideck.com does not.
Store: from Google Play, Premium through Google Play, no add-ons. Its listing is in testing.
Enhanced: from tivideck.com/get, with the add-ons (Cinemeta catalogs, Stremio-compatible add-ons you add yourself, your own debrid account if you have one), Premium by card at tivideck.com. Both unlock the same household.
No. TiviDeck is a player. You bring the provider you already pay for, with an Xtream Codes login, an M3U playlist or a Stalker portal, or your own Jellyfin, Emby or NAS library. TiviDeck never sells, hosts or resells channels.
TiviDeck is a media player. It supplies no television and has no catalog of its own; it plays what you point it at. You supply the source and you are responsible for having the right to use it. Using TiviDeck to reach content you have no right to is a breach of its terms.
Basic is free after the 7-day trial: one provider, its own guide, one profile, live TV, films, series and search, with short local spots before on-demand titles. The Sports Hub, more providers and guides, more profiles and the kids’ world, pause and catch-up, recordings, multi-view, keeping films, sync and your own artwork are Premium.
Personal covers 2 devices for $9.99 once. Family covers 5 for $14.99 once, and Personal moves up to Family for $4.99. With Family, extra devices are $2.99 once each, up to 10. The 7-day trial, and Basic after it, cover 2. TVs and phones both count; signing in on tivideck.com does not.
The Store edition comes from Google Play, buys Premium through Google Play and does not include add-ons. The Enhanced edition installs from tivideck.com/get, includes the add-ons (Cinemeta catalogs, Stremio-compatible add-ons you add yourself, and your own debrid account, if you have one), and buys Premium by card at tivideck.com. Both unlock the same household.
There is nothing to cancel: plans are paid once and never renew, and no card is kept on file. There are no monthly or yearly plans.
TiviDeck checks how much memory the box has and how many videos its decoders can play at once, and offers only the layouts the box can draw. A Shield can show eight; a smaller stick may stop at two or four. Your provider’s connection limit applies too.
Yes, with Family help. Their TV shows a helper code under Settings › Account & profiles. You type it in your phone app under Settings › Family help, and you can then choose which providers each of their profiles uses and send them a new provider login. The login is encrypted on your phone for their devices only, and their TV applies it within about two minutes.
A helper cannot create, rename or delete their profiles or change their parental rules, and they can remove a helper at any time. Step by step.
The iPhone app is on its way to the App Store, with the same household, the same lifetime plans and Family help. TiviDeck runs on Android TV, Google TV, Fire TV and Android phones and tablets today. Versions for iPad, Apple TV, Mac and Windows are in the works; there are no dates yet.
Coming soonTiviDeck for iPhone is on its way to the App Store. iPad, Apple TV, Mac and Windows are in the works.Tell me when it’s ready
Tell us the box you are on, the app version from Settings › System › About, and what it said. Never send provider passwords. We cannot help with a provider’s own subscription, billing or lineup, only with the player.
